CuisinartDBM-8 Supreme Grind Automatic Burr Mill Coffee Grinder
Product details
Web ID: 4399804,444 reviewssorted by Newest
Good grinder!
This is a nice coffee grinder! The coarse grinder was what I was looking for because I bought a percolator and this pot requires a coarse grind. The first thing I noticed was that it was easy to use and practical. I didn’t think it was too loud but I wouldn’t use it when the baby is sleeping. The coffee beans were ground quickly and I think I have mastered the functionality by the third use. I also think the price is reasonable.
Recommends this product
Customer review from cuisinart.com
Coffee Lover.
This grinder size is perfect and provides plenty of options on coffee bean texture desired. Easy to use and clean
Customer review from cuisinart.com
Not the grinder it used to be...
Not what I had hoped. We've been using a Cuisinart coffee grinder for nearly 20 years so when it died we wanted to replace it with the same unit. Unfortunately they aren't the same quality that they used to be. This is the 2nd one we've tried...No matter where you set the grind, beans do not fall into the grinder as you'd expect. It's a struggle to get ground coffee. Not what I signed up for. I'll be looking for another brand.
Customer review from cuisinart.com
Response from cuisinart.com
We’re sorry to hear the latest Supreme Grind® Burr Mill hasn’t matched the performance and reliability you experienced with your previous grinder, and we appreciate you taking the time to share such thoughtful feedback. If beans aren’t feeding into the burrs properly, tapping the hopper gently, ensuring the grind selector is fully engaged, and checking for any blockages in the chute can sometimes help improve consistency. Our Consumer Assistance Center is available at 1‑800‑726‑0190—please reference Ticket #8900573039 so we can walk through additional troubleshooting or explore support options. Your feedback is important and helps us enhance future product quality—thank you.
Grinds well- volume of beans is way off
We bought this to replace our last Cuisinart grinder (which we loved)- the Preset coffee amounts for grinding are WAY OFF!!! (50%+ too low). We have measured what comes out and it is much lower than it should be - ie 2 scant scoops for 4 servings, 3.5 scoops for 8 servings etc. It does not appear to be adjustable!
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your feedback about the grind presets on your Supreme Grind® Automatic Burr Mill. Inconsistent preset amounts can sometimes occur if the burrs or grind chute have buildup, so performing a full burr cleaning and ensuring the hopper is seated correctly may help improve dose accuracy. Our Consumer Assistance Center can also guide you through manual grind‑time adjustments or additional troubleshooting at 1‑800‑726‑0190. Thank you for your feedback, as it helps with future products.
Just Grinds!
This is a very consistent grinder that works extremely well. My wife noticed the difference in our "fresh ground coffee' immediately. If I had one wish it would be a bigger hopper to hold more beans.
Recommends this product
Customer review from cuisinart.com
Grinder
It made A high pitched very shrill whine noise and failed to grind the coffee beans
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your feedback about your Supreme Grind Automatic Burr Mill. A high‑pitched whine with no grinding may indicate a jammed burr or beans stuck in the chute, and removing the hopper to clear the burrs and brushing out the chute often resolves this issue. Our Consumer Assistance Center can walk you through these steps or explore additional solutions at 1‑800‑726‑0190. Ticket #8900572313. Thank you for your feedback, as it helps with future products.
For the price and quality, it’s a safe choice
Last one ground appropriately for French press, cold brew, and drip set ups. It’s loud, but we grind in the afternoon for the next 3-4 days and warn the kids “loud noise”. You don’t have to hold it while it runs, so we leave it running in another room. It lasted ~6-7 years and it was the electronics, not the burr, that gave out first. As long as the price doesn’t creep up and the build stays the same, we’ll probably plan to pick one of these up every 8-10 years until we punch our card or I build one myself.
Recommends this product
Customer review from cuisinart.com
Quality merchandise
I purchased a coffee bean grinder and I believe it’s the best available.
Customer review from cuisinart.com