CuisinartDCC-3400 PerfecTemp® 12-Cup Thermal Coffeemaker
Product details
Web ID: 29088542,152 reviewssorted by Newest
It’s Crap
I don’t know what’s happened to Cuisinart. We had a Cuisinart coffee maker for 15 years before it died. We bought a replacement last year that theoretically could grind your beans. It didn’t work at all. Great idea. Terrible execution. We returned it and got a simpler one. The BOLD button stopped working within three months and it’s almost impossible to pour anything out of the carafe without it leaking all over the counter. What a piece of crap.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for taking the time to share detailed feedback, and we’re sincerely sorry to hear about the issues you’ve experienced with your Programmable Thermal Coffee Maker. For concerns such as the BOLD feature and carafe pouring, we recommend confirming the unit is fully seated, the lid is properly aligned, and that regular cleaning is performed, as buildup can sometimes affect performance. Our Consumer Assistance Center would welcome the opportunity to help at 1‑800‑726‑0190—please reference Ticket #:8900602126 so we can review this further with you. We truly appreciate your feedback, as it’s essential in helping us improve the quality and reliability of future models.
Excellent Performer
Excellent performance. Great feature to have BOLD or normal options!
Customer review from cuisinart.com
Love the caraf
I've owned a very similar version of this Cuisinart 12 cup coffee maker for more than ten years only it had glass pot. Its always made great coffee as long as I didn't leave the freshly made coffee on the built in warmer, since it would get bitter sitting on the heat. I would always shut off the coffee maker once it was finished and then warm up the 2nd, and 3rd cups in the microwave. I bought this caraf version so I would no longer have use the microwave to heat my 2nd and 3rd cups anymore. Love the coffee still and my life got a bit easier.
Recommends this product
Customer review from cuisinart.com
Love the thermal pot
This is the 2nd Cuisinart thermal coffee maker I have purchased. It brews delicious coffee but the thermal coffee pot is the game changer. It keeps the coffee hot for hours and tasting like it was just brewed. I will never go back to a glass coffee pot again!
Recommends this product
Customer review from cuisinart.com
Makes really good coffee!
The coffee is so much better than the machine (different brand) I replaced. There is no bitterness. It's very easy to set up. Programming it for next day automatic brewing works great. It's so nice waking up to the coffee already made. It looks great. So why only 4 stars: 1) I can't find a visual way to know how much coffee is left. That's on me for assuming there would be an indicator of some sort given the steel carafe not letting me see how much coffee is in there. 2) Pouring the last cup from the carafe is difficult. I have to tilt the carafe more than 90 degrees and most days coffee spills. I'm hoping I will eventually learn how to pour that last cup without spilling.
Customer review from cuisinart.com
Great product that we enjoy using when in a pinch
Great product that we enjoy using when in a pinch during the week
Recommends this product
Customer review from cuisinart.com
Coffee maker
We only purchase Cuisinart products because they are a durable product and they are very affordable
Customer review from cuisinart.com
The best coffee maker for the best price!
This coffee maker is the best without spending a lot of money. It keeps the coffee warm for more than 10 hours, steaming. It brews a nice and the flavor is PERFECT.
Recommends this product
Customer review from cuisinart.com