CuisinartEspresso Bar Slim Espresso Machine, EM-160
Product details
Web ID: 2104542464 reviewssorted by Newest
Wouldnāt be worth the money if it were free.
This product is junk. It over pressurizes every cup. You get a high pressure stream of diluted water that blows by the grounds aknots every time. Iāve tried different grinds, beans, and tamp pressures. Iāve used a lot of espresso machines, expensive and cheap and this is by far the worst one Iāve even use by a mile.
Customer review from cuisinart.com
Response from cuisinart.com
Weāre very sorry to hear about your experience and understand how frustrating this must be. The high-pressure stream you describe may indicate a calibration or maintenance issue, as proper tamping, grind size, and ensuring the portafilter is correctly seated are key to optimal espresso extraction. Weād like to help troubleshoot your unit and ensure itās performing correctly, or discuss options that may better suit your espresso needs. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900530135 so we can assist you directly, and youāre also welcome to visit Cuisinart.com to explore other models.
Nope
Updating review from 4 months ago, still really hate this machine, Iāve had it for 9 frustrating months, Iām still disappointed with it. Inconsistent, messy, mediocre espresso. Time to get the Breville.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your updated experience ā weāre sorry to hear the machine has continued to be frustrating and hasnāt met your expectations. Espresso performance can sometimes be affected by grind size, tamping, and water temperature, and our Consumer Assistance Center can provide tips to help improve consistency and reduce mess. Please contact us at 1-800-726-0190 and reference Ticket #8900519849 so we can assist you directly. We appreciate your feedback and are here to help you get the best experience possible.
A struggle every morning
I got this slim cuisine, art espresso machine for Christmas and every morning I struggle with the espresso machine, putting the espresso thing on the machine so that I can go it fights with me. It doesnāt wanna lock. It doesnāt wanna turn. It is a struggle every morning.
Customer review from cuisinart.com
Response from cuisinart.com
Weāre sorry to hear that youāve been struggling with the espresso machineāit shouldnāt feel that difficult to attach the portafilter. Your feedback about the locking mechanism will be shared with our product team for review. In the meantime, our Consumer Assistance team can walk you through tips to ensure the portafilter locks smoothly every time. Please contact them at 1ā800ā726ā0190 so we can help make your morning routine easier.
Great starter setup
I watched and rewatched dozens of YouTube videos on the fundamentals of brewing while waiting for the Espresso Bar Slim Espresso Machine to arrive. One thing I forgot about were all the needed accessories. I ordered glasses, portafilter magnetic funnel, coffee bean dosing cup, WDT tool, a stainless steel puck screen *51mm, a solid tamp *51mm, an espresso hand grinder, a coffee scale with timer and of course some really nice coffee from a roaster in Philadelphia. This machine is so easy to use, I only use the double shot setting. Like any espresso machine, the grind is key, once I dialed that in, every cup tastes great. The puck screen I ordered keeps the brew head nice and clean. Steaming is no issue, it works just fine, I decided to order an Electric Milk Frother to make flat whites. If you want to dip your toes in this hobby, this machine gets the job done.
Recommends this product
Customer review from cuisinart.com
Fabulous espresso!
I recieved this as a gift . I replaced my older espresso maker with this one. All I have to say is ⦠amazing!!
Recommends this product
Customer review from cuisinart.com
Great Machine
Great machine do the price. The slim design keeps it out of the way and reduces clutter. The instructions could be better along with some how to videos.
Recommends this product
Customer review from cuisinart.com
Difficult
Why is it so difficult? It takes me 20 tries to get it to work. Very cheap machine, low quality. The instruction manual was not very helpful. The steam has a weird chemical smell.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your experience. Weāre sorry to hear that your espresso maker has been difficult to use and that the instructions did not provide the clarity you expected. Concerns about operation and the odor you noticed during steaming are important to us, and we appreciate you bringing them to our attention. If you believe your unit may not be working as intended, it is covered by a limited warranty, and our Consumer Service team would be happy to assist at 1-800-726-0190.
š Excited!!!
I am over the coffee cup excited with this new machine. Never had one before and I consider it a āspecial treat!ā
Recommends this product
Customer review from cuisinart.com