GE AppliancesProfile Opal 2.0 Ultra Nugget Ice Maker
Product details
Web ID: 20582515349 reviewssorted by Newest
Works well. Best ice around.
This is our third Opal. It is still relatively new so time will tell if this will be durable. Overall, the set up, use, and cleaning instructions are straightforward. The new design is modern and appealing. The new panel lights and wi-fi connectivity are quite good. This version seems to be a bit quieter when running than the previous versions and the exterior surfaces are a bit more finger smudge resistant.
Customer review from geappliances.com
Design is improving
This would be our 4th machine over a 12 year period. We have been using these since before “Opal” was bought by GE and they took over branding them in their name. We opted for this new ULTRA model because of the new extra filtration and cleaning updates/upgrades (plus the compressor conked-out in our 3 year old 2.0). Reason the other models failed in the past is because we didn’t stay up on 100% cleaning the critical INTERNAL parts. WE DID EVERYTHING (and more) the manual and website (and some blogs out there) called for But in all fairness, GE needs to provide a far more in-depth process to clean out the mold and scaling that will inevitably build up no matter how many times you use bleach or descaling liquid or vinegar (you need to actually clean these internal parts by hand). There are a few good YouTube videos out there that show you how, but GE needs to STEP UP and OWN this. The new Ultra itself is sleeker than the previous, we like the new black color and the few tweaks made to the design here and there. We just got the new one up and running this afternoon, so we’ll see how it goes.
Recommends this product
Customer review from geappliances.com
Horrible Upgrade
I had the older model of this and it was great! Actually kept the ice cold, came with a bigger side tank, all in all it was a great machine until it stopped making ice. I upgraded to this one because that’s the only one I could get locally and this thing is a piece of junk! My ice is constantly melting. The side tank I have to refill at least twice a day because it’s so much smaller than the other one. The older one I could refill my side tank maybe once a day and it would last. I hate his machine and really wish I could’ve gotten the older model because this thing is junk. Not to mention all of the connecting issues and poor design. Definitely go with the older model if you can.
Customer review from geappliances.com
Ok, but be prepared to baby it
The unit stopped working after one week until I pulled out the filter. Then it finally started working again. This unit still needs some work.
Customer review from geappliances.com
Loud Whining, Banging Noises
We purchased the GE Profile Opal 2.0 Nugget Ice Maker in January 2026. We have followed the recommended cleaning and descaling instructions/procedures as shown in the instruction manual. We have only use filtered water to fill and clean the appliance. The machine is making loud, banging noises as illustrated and heard in the attached video. This is our second GE Profile Opal Ice maker.
Customer review from geappliances.com
Price
Ice is the best. Price is the only issue. And having to clean it.
Customer review from geappliances.com
Good ice but too loud
It makes great ice and everything is clear and straight forward in general maintenance. Descaling and cleaning it is not an issue. The noise issues didn’t start until 3 months of operation. My poor review is due to the manufacturing defect with the appliance where after several months of operation I can audibly hear a part failing inside. It sounds like a small motor failing on a pump or rotating driver inside the machine. I don’t see Instruction anywhere on how to grease or lubricate anything on the ice machine. It’s fine if parts are going to wear over time but at least advise or give guidance on how to lubricate it or prevent wear. The ice machine is screaming at me overnight. It is too new for me to go into it so I am going to try and call and see if anyone on their technical team can advise on how to solve the issue.
Recommends this product
Customer review from geappliances.com
Screeching and grinding
When it works, I love the ice. I’ve had several and continue to run into an issue where the unit screeches and grinds in the middle of the night. Extremely loud. Returning a system like this is painful.
Customer review from geappliances.com