LancômeDéfinicils Lengthening & Defining Mascara
Product details
Web ID: 8425,764 reviewssorted by Newest
Excellent for travel
Perfect for travel or in your purse. Love the short wand.
Recommends this product
Customer review from lancome-usa.com
Dry mascara
Mascara very dry. Unusable. Very dissatisfied with the product.
Customer review from lancome-usa.com
Disappointed in Definicil Mascara
I love all Lancôme products…the only skincare and products I’ve used for over 35 years. I am not one to respond negatively…However, the last two definicil mascara orders have been dry. Very disappointed. I have already gotten compliments on my lashes… that’s why I never changed products. Not sure what is going on with my last two orders.
Customer review from lancome-usa.com
Response from lancome-usa.com
Hello Trish64. Thank you for sharing your experience with Définicils High-Definition Mascara. We are sorry to hear that your recent orders of Definicils High-Definiation Mascara have not performed as a expected. We would like to assist you further. Please give us a call at: 866-873-6645 M-F 9:00am-5:00pm EST and give the reference number 45852665 to the advisor answering your call. We look forward to speaking with you soon.
Trusted Product
Definicils High-Definition Mascara is a product you can trust to give you the results you want day after day after day. It delivers as promised giving you beautiful lashes - lengthened and without clumps!! I use it everyday and encourage you to join me!! You won't regret it!!
Recommends this product
Customer review from lancome-usa.com
Love this mascara!
The mascara works so well in lengthening!
Recommends this product
Customer review from bloomingdales.com
Not my favorite
I do not like the type of brush to apply mascara. I like the creaminess of the mascara but the brush does not apply the type of coverage I prefer.
Customer review from lancome-usa.com
Response from lancome-usa.com
Hi there! We appreciate you taking the time to try our Définicils High-Definition Mascara. We completely understand your disappointment when a brush doesn't provide the specific coverage you're looking for, though we are so pleased to hear that you enjoyed the creamy consistency of the formula itself. The wand on the Définicils High-Definition Mascara is specially designed to dispense a precise amount of product lash-by-lash for a gradual, even application, but we recognize that every preference is unique. Please be assured that we will share your feedback regarding the brush design with our Product Development Team for their future consideration. Thank you for providing us with such honest and helpful feedback.
love this mascara
Simple, easy! Love Definicil will always use it!
Customer review from lancome-usa.com
Lasts all day
This mascara never clumps, or runs if you cry! It lasts all day.
Recommends this product
Customer review from lancome-usa.com