Hulala HomeLucretia Modern Upholstered Accent Chair with Patterned Cushion
Product details
Web ID: 177130616 reviewssorted by Newest
Least comfortable chair ever.
This is the most uncomfortable chair I've ever sat on. It's super firm. Too firm. No give at. The depth is way too little. It's pretty in the room. I'll give it that good mark. If you just want a pretty chair and don't intend to sit on it, this is your chair...
Response from Macy's
We apologize for not meeting your expectations. Your satisfaction is very important to us, and we truly value your feedback. We are committed to making improvements based on your insights. If there is anything we can assist you with or any way we can address your concerns, please feel free to contact the Jayden Creation customer support team at after-sale1@karathome.com.
Pretty
The fabric is very pretty. The seat is very hard. The back is very low and the armrests are very short. But it is pretty if you need it to just sit there and look good. Overall, it is uncomfortable, and it was difficult to assemble. My son had to take it apart, reapply the brackets, and then he was able to put the back on the chair. My Mom is 93 and she likes it, so we will keep it!
Poorly Constructed
I bought the chair because of the cute design and not the utility. It’s in a seldom used guest room so I decided to keep it instead of going through the hassle and expense of returning it. It is very uncomfortable. The seat cushion is way too high and comes within the useless arm rest. As they say…you get what you pay for but I advise anyone not to buy this piece of pretty but useless junk.
Response from Macy's
We apologize for not meeting your expectations. We rigorously maintain our product quality and are committed to resolving your issue for a better experience. Please contact us through Macy's Messages or at after-sale1@karathome.com so we can assist you further. Thank you for your feedback and understanding.
Small size
Smaller than I thought. I can’t use them where I intended but will keep them and use in another room. They are well made and lovely but uncomfortable for reading chairs. The arms are very short in height making this chair feel armless.
Response from Macy's
We apologize for not meeting your expectations. We rigorously maintain our product quality and are committed to resolving your issue for a better experience. Please contact us through Macy's Messages or at after-sale1@karathome.com so we can assist you further. Thank you for your feedback and understanding.
Pleased
The chair color blends well with the rest of my furniture.
Recommends this product
Never Again
I ordered two armed chairs on 11/28/25, kept checking my Macy’s orders to see a note says (In Process) I contacted CS to ask and was directed to the manufacturer who reported that the chairs were delivered on 12/11 and the package was left at my door steps (We’re talking two armed chairs😏) they even gave me a tracking No. From Frdex to follow up with them) I called Macy’s Shipping and after few trials and transfers from one employee to the other, I found out that item was never shipped since it was not available, CS. Rep. Issued me a refund but wanted me to contact the manufacturer who is still determined that the chairs were shipped. How would rate this ??
Response from Macy's
We're sorry for the unpleasant logistics experience. We always strive to ship within the specified timeframe. We apologize for the inconvenience and sincerely want to resolve this issue to provide you with a better experience. Please feel free to contact the our customer support team at after-sale1@karathome.com for a satisfactory solution. Thank you for your feedback and understanding.