NestlMemory Foam Gel Infused Reversible Cooling Pillow, Standard/Queen
Product details
Web ID: 1663875929 reviewssorted by Newest
Really Comfortable Pillow
Received pillows vacuumed packed. Took about 4 hours for the pillows to fully expand. Fully extended, these pillows are very comfortable to sleep with providing the right amount of comfort for my head. The pillow covers are removable so they can be easily washed and replaced back on the pillow. Got them on sale so it was a great purchase.
Recommends this product
I have not received the pillow
How come you have not send the pillow
Pillows
Excellent product, I love my pillows
Recommends this product
Not as full as expected but nice.
It’s is very comfortable and cooling, the only issue is that it is very flat. It came vacuum sealed and never fully took its shape, so it’s very loose and flat. I wish it was fuller. Other than that, it’s very nice.
Recommends this product
Pain in the neck
Advertised pack of 2 but received 1. Glad it was 1 because I couldn’t sleep using this pillow. Caused cervical discomfort. Guess it will be used as a prop up.
Response from Macy's
Thanks for sharing,
I am sorry to learn this. Kindly reach out to us with your order ID so we can resolve the issue promptly.
Pillows
Very happy and sleeping so comfortable and in peace. I shall recommend to anybody to try these pillows, they are the best and Macy's have the right price
Sent wrong product
Macy's sent me wrong product. I feel the fulfillment center did it on purpose as they are out of stock. Rather than them canceling the order, they sent the wrong order and making me return it
Response from Macy's
Thanks for sharing,
I am sorry to learn this. Kindly reach out to us with your order ID so we can resolve the issue promptly.
On average, customers rate the Firm/plush of this item as Plush.
Firm/plush
Bait and Switch
I ordered 2 “Nestl” bedding products that were supposedly on sale. Received 2 items that were not that name brand and I could not find them on the website. Really???? Salesperson had to manually enter to do the return…they were not in the system under the UPC on the package. I expect more from Macys. Forced to select a star but really ZERO stars!
On average, customers rate the Firm/plush of this item as Plush.
Firm/plush
Response from Macy's
We sincerely apologize for the inconvenience caused. We understand how frustrating this situation must be. Please contact us directly at (845) 335-7137, and our team will be happy to assist you and resolve this issue as quickly as possible.