NinjaDetect Duo Power BlendSense Blender Pro, TB301
Product details
Web ID: 2047068185 reviewssorted by Newest
The plastic gear fell apart.
The plastic gear fell apart. We have many children. Very sorrow.
Customer review from sharkninja.com
Response from sharkninja.com
Hello Serhii, Thank you for taking the time to leave a review. We're deeply sorry that the plastic gear fell off your Ninja Detect. This shouldn’t have happened, and we understand how this has affected you. After looking into it, we can see that our team is patiently awaiting your response via email so they can help resolve your issue. We look forward to assisting you. Kind regards, Ninja Kitchen
Awesome
Good product!!!
Recommends this product
Blender Pitcher
Hardest blender to clean, I need a replacement. Gunk going inside handles :(
Customer review from sharkninja.com
Response from sharkninja.com
Hi Jam, Thank you for taking the time to leave a review. We're really unhappy you’re experiencing that your Ninja blender has been difficult to clean and that residue is getting inside the handles. We completely understand how frustrating this must be for you, and we truly appreciate you sharing this with us. Our goal is to make things right. We’ll also share your feedback with our internal teams to help improve future designs. If there’s anything we can do to make your experience even better or if you’d like to share your thoughts, we’d love to hear from you. Please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us. Kind regards, Ninja Kitchen NA.
Best blender
I got the Ninja Detect Duo for Christmas and I absolutely love it! Hands down the best blender out there. Makes the best smoothie every time.
Recommends this product
Customer review from sharkninja.com
Waste of money
With in a year, small jars started leaking. Only big jar works good. Looking for replacement, it always says out of stock.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to provide your feedback. This isn’t our usual standard, and we’re eager to help here. Something doesn’t seem quite right about how your product is leaking; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. We also attached a link to our website where you can find replacement parts, or sign up to be notified when it's back in stock. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET https://www.sharkninja.com/search?q=TB301&lang=null Kind regards, Ninja Kitchen
Pitcher easily cracks
The pitcher developed a big crack which seems common in a lot of their plastic pitchers. The replacement pitcher is hard to come by and VERY expensive. Almost as much as a new blender. This happened about 18 months after purchase so no longer within the puny 1 year warranty. This will be the last ninja blender I buy being that there there is a major manufacturing defect in the pitchers and they dont stand behind the products to resolve the situation in a practical manner.
Customer review from sharkninja.com
Response from sharkninja.com
Hello there, Thank you for taking the time to leave a review. We’re truly sorry to hear about the crack in your pitcher and the difficulty finding an affordable replacement. We understand how frustrating this must be, especially after the warranty period. Your feedback about durability and replacement costs is very important, and we’ll be sure it’s shared with our product development team for review. Kind Regards, Ninja Kitchen
Defective pitcher
Works well but the pitcher suddenly cracked during use for no apparent reason. I was blending frozen fruit and protein powder and the pitcher busts a crack while I’m standing there looking right at it. It was so bizarre. I’ve had two other ninja blenders I wore out and I was enjoying this one. Three months of occasional weekend use and this happens!? I need a new pitcher! This one was obviously defective.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for sharing your experience. We’re so sorry to hear about the pitcher cracking during use. That’s definitely not what we expect from our products, especially after just a few months of occasional use. We’re glad to hear you’ve had positive experiences with other Ninja blenders in the past, and we appreciate your loyalty. Your feedback is incredibly important, and we’ve shared it with our product team to help investigate and improve durability moving forward. We’d love the opportunity to make this right and help you get a replacement pitcher. Please reach out to our Customer Service team at 1-800-365-0135 with your product details, and we’ll do our best to assist you. Thank you again for your honest review and for being a valued member of the Ninja community. Warm regards, Ninja Kitchen US
Excelente compra!
Es la mejor compra que he echo en mi vida! Tome un cupón de 20% off así que fue una oferta espectacular, es bonita y eficiente, su diseño tan sofisticado nos dejó boquiabiertos a mi esposo y a mi, esta ha sido nuestro primer producto Ninja que compramos y la verdad quedamos fascinados definitivamente volveremos a comprar
Recommends this product
Customer review from sharkninja.com