PhilipsOne by Sonicare Shimmer Rechargeable Toothbrush
Product details
Web ID: 19075487656 reviewssorted by Newest
Great battery life, slim handle
I'm most impressed with battery life, which seems to be excellent. Also, I like the feel of the slim handle when brushing my teeth.
Customer review from philips.com
Charging port incompatable with ANY USB connector
Garbage: charging cable not comparable with any other device. Two pronged on one end, USB A on the other end. No USB plug in port on Toothbrush. Charging port incomparable with ANY USB connectorAbsurd
Customer review from philips.com
Response from philips.com
Hello there. Thank you for sharing your feedback, and we're sorry to hear about the frustrations with the charging port and cable incompatibility on your toothbrush. We'd like to assist you in resolving this issue or provide more information about compatible charging options. Please consider reaching out to us directly on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare), or through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page Our support team can offer guidance on your specific model's charging requirements and help find a solution. Thank you for being a valued customer, and we look forward to assisting you. Philips Consumer Care.
Perfect for travel.
100% recommended, it is good to take it with you, perfect size.
Recommends this product
Customer review from philips.com
Case defective
Case does not close - pops open. Poor design. And there's no brush head travel cap.
Customer review from philips.com
Response from philips.com
Hello there, Thank you for reviewing the Philips One by Sonicare. We're sorry to hear about the issue you've experienced with our product. You can reach us on Facebook (@Philips) or X (@PhilipsCare). If you prefer, you can also contact us through our website at www.philips.com/contact. We're here to help! Looking forward to speaking with you! Best regards, Philips Consumer Care
I love Philips sonicare power toothbrush. I started using my 14 years ago! My teeth had a lot of staining and tartar. I started using it and then at my next dental cleaning appointment appointment, by hygienist or so surprised that the majority of my staining was gone! My original sonicare power toothbrush just stopped cutting working after 14 years.
Customer review from philips.com
I am not sure just yet!
For the travel toothbrush, it is much more confortable when I use it, compared to the Sonic Care 4100. The vibration is milder and more tolerable to my teeth. I cannot use the second speed on the 4100. Even the first speed is tough on certain teeth that have bigger fillings. I will persit until my next dental appointment and see if the plaque is reduced. How effective is the travel toothbruh on plaque?
Customer review from philips.com
Great for travel
I like the portability of the One by Sonicare. The bristles are soft but not too soft to get a good brushing. The carry case is an added benefit of the One by Sonicare Toothbrush.
Customer review from philips.com
Returning due to not having a USB-C charge port
I bought this as a travel solution as my Sonicare toothbrush can be a bit much to bring with me to the gym or quick trips. Unfortunately I didn’t see that it doesn’t have a USB-C port in the toothbrush, but uses a proprietary adapter cable. It’s 2026 — USB-C has been around for a decade and most people already have USB-C cables/chargers which in a pinch could be used to charge this toothbrush. The other issue is that it requires an entire subset of heads compared to the sonic care toothbrush which adds another layer of complexity. In the end I am going to return them as it’s not an ideal solution. I don’t want to have yet another proprietary cable that will eventually become lost.
Customer review from philips.com
Response from philips.com
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care