SealyFrost Pillow, Standard/Queen
Product details
Web ID: 11424247119 reviewssorted by Newest
pillow
The pillow was of poor quality; it had almost no filling, and the description said it was firm.
Response from Macy's
Hi nelson, we are sorry to hear this pillow was not as firm as you expected. If you would like a return or replacement, you may return the pillow to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
Holds heat anyway
This is a comfortable pillow, and cool to the touch initially, but does hold heat like other pillows. I wake partially at least a half dozen times per night to flip the pillow to the cool side. Disappointed.
Response from Macy's
Hello, we are sorry to hear this pillow was not as cool as you were expecting. If you would like a return or replacement, please bring or send the pillow back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051).
Ugh bad quality
Im sorry for the bad review. The pillows go flat as a pancake and just awful. Unfortunately I bought 3 of them gave 2 out as gifts. I had one for myself. I thought Macy's sold quality and with the sale price I thought great, but I been had
Response from Macy's
Hello, we are sorry to hear this pillow did not hold up as it should. If you would like a return or replacement, please bring or send the pillow(s) back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051).
Pillow
I was disappointed with this product. It was very lumpy and too soft. No structure to the pillow. This is the first item I have bought from Macy's that was not good quality.
Response from Macy's
Hello, we are sorry to hear that this pillow was too soft for your expectations. If you would like a return or replacement, please bring or send the pillow(s) back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051).
Not for me
Very thin, loose filling. I took one of them out of the package and put it right back when I realized that it had no structure or support.
Pillow has no fluff or bulk to it.
I was disappointed in this pillow. It is very flat when you lay down on it.
damaged itm
package was not damaged but the pillow inside was damaged , broken and burned half of the pillow - like plastic melted ...I'm thinking it is a returned item
Response from Macy's
Hi Julia, we are sorry to hear the pillow you received was not in new condition and apologize for the inconvenience. If you would like to return or replace the protector, you may bring it back to Macy's or email our customer service team at clientservice@americantextile.com (or call 1-844-532-7051). They would be happy to assist you as well.
Cool comfort!
This is a great pillow for back sleepers as well as side sleepers.
Recommends this product
Customer review from shop.americantextile.com