Customize your sleep with a 2 in 1 choice of feel firm support on one side, softer support on the other making it easier to find the comfort you need for deep sleep.
Product Features
Gel memory foam fill
Zipper closure
Featuring a choice of feel, with firm support on one side and soft support on the other
5-Year Warranty
Advanced LURAcor foam is extra supportive, to align and support your neck.
Keep your sleep space feeling fresh with hypoallergenic protection
Gel memory foam cools for optimal temperature all night long
Cooling gel memory foam relieves heat and pressure for soothing support
Buyer beware! These pillows have a very strong chemical smell that is so overwhelming you cannot sleep on these pillows. I tried but couldn't tolerate it so sent them back. I have had gel pillows in the past that I bought from Macy's which were great (a different brand) but these Serta pillows are awful.
Response from Macy's
Serta Team7 months ago
Hi there, than you for taking the time to review your pillow. We are sorry that they did not work out for you, but are happy you were able to return them to your retailer. It is important to note that the pillows are crafted with brand new foam, and typically there is a new foam smell once the items are open. We typically recommend leaving them in a well ventilated area without a covering so that the smell can dissipate from the product. Typically the smell will go away within a few days, but depending on how sensitive your sense of smell is the time could vary. We hope this helps!
Awful chemical smell
Buyer beware! These pillows have a very strong chemical smell that is so overwhelming you cannot sleep on these pillows. I tried but couldn't tolerate it so sent them back. I have had gel pillows in the past that I bought from Macy's which were great (a different brand) but these Serta pillows are awful.
Response from Macy's
Hi there, than you for taking the time to review your pillow. We are sorry that they did not work out for you, but are happy you were able to return them to your retailer. It is important to note that the pillows are crafted with brand new foam, and typically there is a new foam smell once the items are open. We typically recommend leaving them in a well ventilated area without a covering so that the smell can dissipate from the product. Typically the smell will go away within a few days, but depending on how sensitive your sense of smell is the time could vary. We hope this helps!